Robert Roebuck Wiggins
Curriculum Vitae
Current as of Sunday, July 29, 2007
Standard vita (suitable for printing) available by request.

Department of Management
203 Fogelman College Admin. Bldg.
The University of Memphis
Memphis, TN 38152-3120
Phone: (901) 678-5719
Fax: (901) 678-2685
Internet: http://people.memphis.edu/~rwiggins
Email: rwiggins@memphis.edu

Contents

• Academic Experience
• Teaching
• Administration and Service
• Research Interests
• Teaching Interests
• Education
• Research
• Publications
• Presented Papers
• Working Papers
• Work in Progress
• Academic Honors and Awards
• Professional Affiliations
• Memberships
• Ad Hoc Reviewing
• Courses Taught
• Business Experience
• Consulting
• Writing
• Other
• References

Teaching

Associate Professor, September 2005-present
Suzanne Downs Palmer Research Associate Professor, September 2004-August 2005
Assistant Professor, August 2002-August 2004
University of Memphis, Fogelman College of Business and Economics

Teach EMBA and MBA capstone, Global Strategic Management, BBA capstone, Strategic Management, and Ph.D. course Seminar in Strategy Research which covers contemporary research topics.

Assistant Professor
Tulane University , A.B. Freeman School of Business , Summer 1995-Spring 2002

Taught information systems elective Emerging Information Technologies and a portion of Economic Environment of Global Business, capstone course Strategic Management and elective Information Technology Application, in new MBA curriculum introduced 1999-2000. Taught MBA and PMBA capstone courses, Business Policy, in previous curriculum. Taught Ph.D. seminar, Strategic Management, MBA elective course, Competition and Strategy, which covers strategic analysis in high-tech industries and hypercompetition, and undergraduate BSM capstone course, Management Policy. For more details see Courses Taught (below).

Assistant Instructor
University of Texas at Austin , Summer 1994-Spring 1995

Co-developed capstone course, Strategic Analysis for High-Tech Industries, for Technology Strategies track of Information Management MBA program.

Assistant Instructor
University of Texas at Austin, Fall 1993-Spring 1994

Taught two sections of undergraduate BBA capstone course, Business Policy and Strategy. For more details see Courses Taught (below)

Administration and Service

IT Research Advisory Committee
University of Memphis, Fall 2006-present

EMBA Curriculum Review Committee, Co-Chair
University of Memphis
Fogelman College of Business and Economics, Spring 2005-present

College Information Technology Committee
University of Memphis
Fogelman College of Business and Economics, Fall 2003-present

Management Graduate Studies Committee
University of Memphis
Fogelman College of Business and Economics, Fall 2002-present

Management Undergraduate Curriculum Committee
University of Memphis
Fogelman College of Business and Economics, Fall 2002-Spring 2003

Information Systems Curriculum Committee
Tulane University,
A.B. Freeman School of Business, Fall 2000-Spring 2002

MBA Core Faculty Coordination Group
Tulane University,
A.B. Freeman School of Business, Fall 1999-Spring 2000

MBA Curriculum Committee
Tulane University, A.B. Freeman School of Business, Spring 1999-Spring 2000

Strategic Management, Production & Operations Management, and Information Systems Recruiting Committees
Tulane University, A.B. Freeman School of Business, Spring 1998-Spring 2000

Faculty Senate Committee on Computing (Voting Member)
Tulane University, Fall 1997-Spring 2000

Freshman Advisor
Tulane University , Paul Tulane College , Fall 1996-Spring 1998

Computer Committee
Tulane University, A.B. Freeman School of Business, Spring 1996-Fall 1997

Bachelor of Science in Management Curriculum Committee
Tulane University, A.B. Freeman School of Business, Fall 1995-Fall 1996

Assistant Director
Information Systems Management MBA Concentration
University of Texas at Austin,
McCombs School of Business, Fall 1992-Fall 1993

Responsible for student relations, academic advising, and admissions for one of the top 5 Techno MBA programs in the country

The organization and behavior of complex systems, including:

1. The content of corporate strategy, including (a) the sustainability of competitive advantage,
   (b) applications of economic theories in strategic management, (c) hypercompetition.
2. Information systems management and strategy
3. Strategic information systems
4. Strategic networks and strategic alliances.

1. Business policy and strategy
2. Strategic analysis in high-tech industries
3. Information systems management
4. Organizational economics
5. Contemporary issues in strategic management
6. Management of technology

University of Texas at Austin

Ph.D., 1995
Major: Strategic Management
Minor: Statistical Methods
Dissertation Title: "Sustained Competitive Advantage: Temporal Dynamics And The Myth Of Persistent Superior Economic Performance"
Dissertation Committee:Timothy W. Ruefli (Chair), William W. Cooper, David B. Jemison, Paul Y. Mang, R. Preston McAfee

University of Texas at Austin, Graduate School of Business

M.B.A., 1977
Major: Management Information Systems

Vassar College

A.B., 1975
Double Major:Computer Science and Drama

Publications — Journal Articles

Schumpeter's Ghost: Is Hypercompetition Making the Best of Times Shorter?
Robert R. Wiggins and Timothy W. Ruefli (The University of Texas at Austin)
Strategic Management Journal Volume 26, Number 10, October 2005, pp. 887-911
Selected by Emerald Management Reviews as one of the top 50 management articles of 2005

Response to McGahan and Porter's Commentary on 'Industry, Corporate, and Segment Effects and Performance: A Non-Parametric Approach'
Timothy W. Ruefli (The University of Texas at Austin) and Robert R. Wiggins
Strategic Management Journal Volume 26, Number 9, September 2005, pp. 881-886

Industry, Corporate, and Segment Effects and Performance: A Non-Parametric Approach
Timothy W. Ruefli (The University of Texas at Austin) and Robert R. Wiggins
Strategic Management Journal Volume 24, Number 9, September 2003, pp. 861-879

Competitive Advantage: Temporal Dynamics and the Incidence and Persistence of Superior Economic Performance
Robert R. Wiggins and Timothy W. Ruefli (The University of Texas at Austin)
Organization Science Volume 13, Number 1, January-February 2002, pp. 82-105

Longitudinal Performance Stratification: An Iterative Kolmogorov-Smirnov Approach
Timothy W. Ruefli (The University of Texas at Austin) and Robert R. Wiggins
Management Science Volume 46, Number 5, May 2000, pp. 685-692

Necessary Conditions for the Predictive Validity of Strategic Groups: Analysis without Reliance on Clustering Techniques
Robert R. Wiggins and Timothy W. Ruefli (The University of Texas at Austin)
Academy of Management Journal Volume 38, Number 6, December 1995, pp. 1635-1656

When Mean Square Error Becomes Variance: A Comment on "Business Risk and Return: A Test of Simultaneous Relationships"
Timothy W. Ruefli (The University of Texas at Austin) and Robert R. Wiggins
Management Science Volume 40, Number 6, June 1994, pp. 750-759

Publications — Other

The Role of Managerial Discretion and CEO Attributes in Creating and Sustaining Superior Performance
David A. Fritz (University of Memphis) and Robert R. Wiggins
Proceedings, Southwest Academy of Management, Annual Meeting, Orlando 2004

The Digital Technological Environment
Timothy W. Ruefli (UT Austin), Andrew Whinston (UT Austin) and Robert R. Wiggins
In Digital Marketing, Vijay Mahajan (UT Austin) and Jerry Wind (Wharton), Editors
John Wiley & Sons, 2001, ISBN 0471361224

Downscoping versus Downscaling: Spinoffs and Parent, Subsidiary, and Combined Performance
Hemang Desai (Southern Methodist University), Robert D. Nixon (Tulane) and Robert R. Wiggins
Best Paper Proceedings, Academy of Management, Annual Meeting, Chicago, 1999

The Trail Guide to CompuServe
Robert R. Wiggins and Ed Tittel (LANWrights, Inc.)
Addison Wesley, 1994, ISBN: 0201408341

Working Papers

Undue Influence: Redirecting Research in Business Policy and Strategy
Robert R. Wiggins and Frances Fabian (University of North Carolina at Charlotte)
Being prepared for 2007 submission to Strategic Management Journal

Death Can Be Proud: Toward a Performance-Based Ecology
Robert R. Wiggins and Timothy W. Ruefli (The University of Texas at Austin)
Under development for 2007/2008 submission to Strategic Management Journal

Presented Papers

Peeking Under the Sheet of Schumpeter's Ghost: Further Investigations into Hypercompetition
Timothy W. Ruefli (The University of Texas at Austin) and Robert R. Wiggins 
Presented at the Annual Meeting of the Academy of Management, Honolulu, 2005
Also presented by invitation at the University of Missouri-Columbia, November, 2005
Also presented by invitation at the University of Houston, November, 2005
  Download Adobe Acrobat (PDF) version of paper

Hypercompetitive Performance: Are the Best of Times Getting Shorter
Robert R. Wiggins and Timothy W. Ruefli (The University of Texas at Austin)
Presented at the Annual Meeting of the Academy of Management, Washington DC, 2001
Also presented by invitation at the University of Missouri-Columbia, October, 2001
Also presented by invitation at the University of Texas at Dallas, March, 2002
Also presented by invitation at Texas Christian University, December, 2003
  Download Adobe Acrobat (PDF) version of paper

Downscoping versus Downscaling: Spinoffs and Parent, Subsidiary, and Combined Performance
Hemang Desai (Southern Methodist University), Robert D. Nixon (Tulane) and Robert R. Wiggins
Presented at the Annual Meeting of the Academy of Management, Chicago, 1999
 Download Adobe Acrobat (PDF) version of paper

Digital Marketing: The Digital Technological Environment
Timothy W. Ruefli (University of Texas at Austin), Andrew Whinston (UT Austin) and Robert R. Wiggins
Presented at Digital Marketing Conference, The Wharton School, October, 1998

Nonlinearity and Outliers: Putting Performance in its Place
Frances Fabian (Tulane University) and Robert R. Wiggins
Presented at Sun-Break 98, Nonlinearity & the Organization Conference, Las Cruces, NM, 1998

Sustaining Competitive Advantage: Temporal Dynamics and the Rarity of Persistent Superior Economic Performance
Robert R. Wiggins
Presented at the Annual Meeting of the Academy of Management, 1997
Also presented by invitation at SUNY Buffalo, January, 1995
Also presented by invitation at the University of South Carolina, November, 1994
 Download Adobe Acrobat (PDF) version of paper

When Mean Square Error Becomes Variance: A Comment on "Business Risk and Return: A Test of Simultaneous Relationships"
Timothy W. Ruefli (The University of Texas at Austin) and Robert R. Wiggins
Presented by invitation at the Fall 1993 TIMS/ORSA Meeting
Also presented by invitation at ITESM, Mexico City, Mexico, March, 1993

Commercializing Intellectual Property Assets: Efficient Boundaries and Strategic Networks
Robert R. Wiggins and David B. Jemison (The University of Texas at Austin)
Presented at the Annual Meeting of the Academy of Management, 1993
 Download Adobe Acrobat (PDF) version of paper

The Number of Unique Return Distributions Across a Set of Firms and its Implications for the Mean/Variance Approach to Risk and Return
Timothy W. Ruefli (The University of Texas at Austin) and Robert R. Wiggins
Presented by invitation at the Fall 1991 TIMS/ORSA Meeting

Work in Progress

A Resource-Based Theory of Industrial Organization: Static Equilibrium vs. Dynamic Homeostasis
Robert R. Wiggins, Jovan Grahovac (Tulane), and Timothy W. Ruefli (The University of Texas at Austin)
Under development for 2006/2007 submission to Academy of Management Review

• Best Empirical Paper Award, Fogelman College, University of Memphis, 2005
• Emerald Management Reviews Citation of Excellence, 2005
• Suzanne Downs Palmer Research Professorship, University of Memphis, 2004-2005
• BSM Teaching Honor Roll, Tulane University, Spring 2002
• MBA Teaching Honor Roll, Tulane University, Spring 2001
• Freeman Faculty Fellow, Tulane University, 2000-2001
• MBA Teaching Honor Roll, Tulane University, Spring 2000
• Freeman Faculty Fellow, Tulane University, 1999-2000
• MBA Teaching Honor Roll, Tulane University, Fall 1998
• Freeman Professor of Doctoral Studies and Research, Tulane University, 1998-1999
• J.F., Jr., & Jessie Lee Seinsheimer Research Fellow, Tulane University, 1997-1998
• BPS New Faculty Consortium, Academy of Management, 1997
• BSM Teaching Honor Roll, Tulane University, Fall 1996
• University Continuing Fellowship, University of Texas at Austin, 1994-1995
• Honor Society of Phi Kappa Phi, inducted 1994
• BPS Doctoral Consortium, Academy of Management, 1994
• Dean's Award for Academic Excellence, University of Texas at Austin, 1977
• Sord Scholar Award for Academic Excellence, University of Texas at Austin, 1976
• National Merit Scholarship Semifinalist, 1969

PROFESSIONAL AFFILIATIONS

Officer/Leadership Positions

• Webmaster, BPS Division, Academy of Management
• Executive Committee Member (Ex Officio), BPS Division, Academy of Management

Memberships

• Academy of Management
• Strategic Management Society
• Association for Information Systems
• Southern Management Association
• INFORMS

Ad hoc reviewing

• Academy of Management Journal
• Administrative Science Quarterly
• Management Science
• OMEGA, the International Journal of Management Science
• Operations Research
• Organization Science
• Review of Industrial Organization
• Strategic Management Journal
• Academy of Management annual meetings (BPS Division)
• National Science Foundation

Fogelman College of Business and Economics, University of Memphis

2004-2005

• MGMT 4710-02 -- Strategic Management (BBA Required)
  Fall 2004
• MGMT 7160-01 -- Global Strategic Management (MBA Required)
  Fall 2004
• MGMT 4710-04 -- Strategic Management (BBA Required)
  Spring 2005
• MGMT 7160-01 -- Global Strategic Management (EMBA Required)
  Spring 2005
• MGMT 4710-04 -- Strategic Management (BBA Required)
  Summer 2005

2003-2004

• MGMT 4710-04 -- Strategic Management (BBA Required)
  Fall 2003
• MGMT 8510-01 -- Seminar in Strategy Research (PhD Required)
  Fall 2003
• MGMT 4710-04 -- Strategic Management (BBA Required)
  Spring 2004
• MGMT 7160-01 -- Global Strategic Management (EMBA Required)
  Spring 2004
• MGMT 4710-04 -- Strategic Management (BBA Required)
  Summer 2004

2002-2003

• MGMT 4710-04 -- Business Policy (BBA Required)
  Enrollment: 47 Instructor Rating: 1.0/5.0 (100% satisfaction)
  All BBA Average Instructor Rating: 1.9/5.0 (lower is better)
• MGMT 7160-01 -- Seminar in Business Policy (MBA Required)
  Enrollment: 20 Instructor Rating: 1.4/5.0 (95% satisfaction)
  All MBA Average Instructor Rating: 1.8/5.0 (lower is better)
• MGMT 4710-04 -- Business Policy (BBA Required)
  Enrollment: 27    Instructor Rating: 1.0/5.0 (100% satisfaction)
  All BBA Average Instructor Rating: 1.8/5.0 (lower numbers better)
• MGMT 7160-01 -- Global Strategic Management (EMBA Required)
  Enrollment: 19   Instructor Rating:1.3/5.0 (100% satisfaction)
  All MBA Average Instructor Rating: 1.8/5.0 (lower better)
• MGMT 4710-01 -- Business Policy (BBA Required)
  Summer 2003

A.B. Freeman School of Business, Tulane University

2001-2002

• ISDS 441-01 -- Emerging New Technologies (BSM Elective)
  Enrollment: 15 Instructor Rating: 6.9/7.0 (100% satisfaction)
  All BSM Average Instructor Rating: 5.7/7.0 (84% satisfaction)
• ISDS 741-01 -- Emerging Information Technologies I (MBA Elective)
  Enrollment: 27 Instructor Rating: 6.4/7.0 (92% satisfaction)
  All MBA Average Instructor Rating: 5.7/7.0 (83% satisfaction)
• ISDS 741-21 -- Emerging Information Technologies I (MBA Elective)
  Enrollment: 16 Instructor Rating: 6.4/7.0 (100% satisfaction)
  All MBA Average Instructor Rating: 5.7/7.0 (83% satisfaction)
• ISDS 751-01 -- Emerging Information Technologies II (MBA Elective)
  Enrollment: 22 Instructor Rating: 6.1/7.0 (94% satisfaction)
  All MBA Average Instructor Rating: 5.7/7.0 (83% satisfaction)
• ISDS 751-01 -- Emerging Information Technologies II (MBA Elective)
  Enrollment: 10 Instructor Rating: 6.0/7.0 (91% satisfaction)
  All MBA Average Instructor Rating: 5.7/7.0 (83% satisfaction)
• ECAN 612-01 -- Economic Environment of Global Business (MBA Required)
  Enrollment: 31 Instructor Rating: n/a
• ECAN 612-02 -- Economic Environment of Global Business (MBA Required)
  Enrollment: 35 Instructor Rating: n/a
• Named to Spring 2002 BSM Teacher Honor Roll

2000-2001

• ISDS 441-01 -- Emerging New Technologies (BSM Elective)
  Enrollment: 20  Instructor Rating: 6.9/7.0 (100% satisfaction)
  All BSM Average Instructor Rating: 5.7/7.0 (83% satisfaction)
• ISDS 731-01 -- Information Technology Application (New MBA Elective)
  Enrollment: 24  Instructor Rating: 6.3/7.0 (90% satisfaction)
  All MBA Average Instructor Rating: 5.7/7.0 (84% satisfaction)
• ISDS 741-01 -- Emerging Information Technologies I (New MBA Elective)
  Enrollment: 25 Instructor Rating: 6.6/7.0 (100% satisfaction)
  All MBA Average Instructor Rating: 5.7/7.0 (84% satisfaction)
• ISDS 741-21 -- Emerging Information Technologies I (New MBA Elective)
  Enrollment: 22  Instructor Rating: 6.8/7.0 (100% satisfaction)
  All MBA Average Instructor Rating: 5.7/7.0 (84% satisfaction)
• ISDS 751-01 -- Emerging Information Technologies II (New MBA Elective)
  Enrollment: 26  Instructor Rating: 6.9/7.0 (100% satisfaction)
  All MBA Average Instructor Rating: 5.7/7.0 (84% satisfaction)
• ISDS 751-21 -- Emerging Information Technologies II (New MBA Elective)
  Enrollment: 20   Instructor Rating: 6.4/7.0 (88% satisfaction)
  All MBA Average Instructor Rating: 5.7/7.0 (84% satisfaction)
• Named to Spring 2001 MBA Teacher Honor Roll

1999-2000

• GMGT 645-01 -- Strategic Management(New MBA Required)
  Enrollment: 44   Instructor Rating: 6.3/7.0 (100% satisfaction)
  All MBA Average Instructor Rating: 5.9/7.0 (88% satisfaction)
• GMGT 645-01 -- Strategic Management (New MBA Required)
  Enrollment: 26   Instructor Rating: 6.6/7.0 (100% satisfaction)
  All MBA Average Instructor Rating: 5.9/7.0 (88% satisfaction)
• GMGT 715-03 -- Business Policy (MBA Required)
  Enrollment: 47   Instructor Rating: 5.3/7.0 (79% satisfaction)
  All MBA Average Instructor Rating: 5.5/7.0 (78% satisfaction)  
• GMGT 715-04 -- Business Policy (MBA Required)
  Enrollment: 43   Instructor Rating: 5.7/7.0 (88% satisfaction)
  All MBA Average Instructor Rating: 5.5/7.0 (78% satisfaction)  
• Named to Spring 2000 MBA Teacher Honor Roll

1998-1999

• GMGT 715-01 -- Business Policy (MBA Required)
  Enrollment: 37   Instructor Rating: 6.4/7.0 (100% satisfaction)
  All MBA Average Instructor Rating: 5.5/7.0 (78% satisfaction)
• GMGT 715-02 -- Business Policy (MBA Required)
  Enrollment: 23   Instructor Rating: 6.7/7.0 (100% satisfaction)
  All MBA Average Instructor Rating: 5.5/7.0 (78% satisfaction)
• PGMT 715-21 -- Business Policy (Professional MBA Required)
  Enrollment: 31   Instructor Rating: 6.2/7.0 (96% satisfaction)
  All MBA Average Instructor Rating: 5.5/7.0 (78% satisfaction)
• Named to Fall 1998 MBA Teacher Honor Roll

1997-1998

• GMGT 715-02 -- Business Policy (MBA Required)
  Enrollment: 37   Instructor Rating: 5.2/7.0 (86% satisfaction)
  All MBA Average Instructor Rating: 5.5/7.0 (79% satisfaction)
• GMGT 715-03 -- Business Policy (MBA Required)
  Enrollment: 36   Instructor Rating: 5.3/7.0 (83% satisfaction)
  All MBA Average Instructor Rating: 5.5/7.0 (79% satisfaction)
• PGMT 715-21 -- Business Policy (Professional MBA Required)
  Enrollment: 20   Instructor Rating: 6.1/7.0 (90% satisfaction)
  All MBA Average Instructor Rating: 5.5/7.0 (79% satisfaction)

1996-1997

• GMGT 716-01 -- Competition and Strategy (MBA Elective)
  Enrollment: 18   Instructor Rating: 5.1/7.0 (86% satisfaction)
  All MBA Average Instructor Rating: 5.6/7.0 (83% satisfaction)
• BUSN 781-01 -- Strategic Management (Ph.D. Required)
  Enrollment: 18   Instructor Rating: n/a
• GMGT 415-01 -- Business Policy (BSM Required)
  Enrollment: 40   Instructor Rating: 4.7/7.0 (61% satisfaction)
  All BSM Average Instructor Rating: 5.6/7.0 (79% satisfaction)
• GMGT 415-02 -- Business Policy (BSM Required)
  Enrollment: 40   Instructor Rating: 6.0/7.0 (88% satisfaction)
  All BSM Average Instructor Rating: 5.6/7.0 (79% satisfaction)
• Named to Fall 1996 BSM Teacher Honor Roll

1995-1996

• GMGT 716-01 -- Competition and Strategy (MBA Elective)
  Enrollment: 24   Instructor Rating: 5.4/7.0 (62% satisfaction)
  All MBA Average Instructor Rating: 5.3/7/0 (74% satisfaction)
• GMGT 415-01 -- Business Policy (BSM Required)
  Enrollment: 30   Instructor Rating: 6.1/7.0 (90% satisfaction)
  All BSM Average Instructor Rating: 5.7/7.0 (84% satisfaction)
• GMGT 415-02 -- Business Policy (BSM Required)
  Enrollment: 33   Instructor Rating: 6.3/7.0 (92% satisfaction)
  All BSM Average Instructor Rating: 5.7/7.0 (84% satisfaction)

College of Business Administration, University of Texas at Austin

1993-1994

• MAN 374-02760 -- Managerial Policy and Strategy (BBA Required)
  Enrollment: 41   Instructor Rating: 4.4/5.0 (100% satisfaction)
• MAN 374-02800 -- Managerial Policy and Strategy (BBA Required)
  Enrollment: 35   Instructor Rating: 4.8/5.0 (100% satisfaction)

Consulting

The Wiggins Group - Palo Alto, CA, and Austin, TX

Principal Consultant, 1987-19954

Offered strategic management consulting services as well as strategic planning to clients including Novell Corporation, Provo, Utah. Also provided expert witness testimony and related computer industry analysis consulting services to clients such as Borland Corporation, Scotts Valley, California.

Roebuck Wiggins Associates, Inc. - New York, NY

President, 1982-1986

Information systems management consultant to the following clients:

• Goldman Sachs & Co. 1985-1986
• Manufacturers Hanover Trust Corporate Computer Facility 1985-1986
• American Express International Bank 1985
• Manufacturers Hanover Trust Central Technology Services 1983-1984
• Chemical Bank 1982-1983
• Manufacturers Hanover Trust Corporate Computer Facility 1982

Writing

Contributing Editor -- MediaDirect CD-ROM magazine (Japan), 1993-1995

Contributor -- Home Office Computing magazine, 1993

Contributor -- Mobile Office magazine, 1993

Contributing Editor -- Windows User magazine, 1992-1993

Contributor -- Computer Shopper magazine, 1991-1992

Contributing Editor -- MacUser magazine, 1986-1991

Wrote a monthly column titled "The Pinstripe Mac," regarding business uses of the Apple Macintosh. Also contributed occasional feature articles.

Other

Ray West Warehouses, Inc. - Corpus Christi, TX

Director, 1998-present

Serve on the Board of Directors of the privately-held logistics firm which has provided bonded warehousing services in South Texas since 1953.

Micronetworked Computer Users, Inc. - Hicksville, NY

Sysop, 1985-1991 and 1993-1995

Provided services as a system operator on the fourteen Apple Computer related Forums, the Newton Forum, and the CyberForum on CompuServe.

Ziff Communications - New York, NY

Chief Sysop, Computer Shopper Forum, 1991-1992

Provided general management services to ZiffNet.

International Business Machines Corporation - New York, NY

Systems Engineer, Data Processing Division, 1977-1981

Responsible for sales and installation of over $40 million of computer hardware and software at customers such as Blue Cross/Blue Shield of Greater New York and TIAA/CREF.

Timothy W. Ruefli
Daniel B. Stuart Centennial Professor in the Application of Computers to Business and Management
Department of Management Science and Information Systems
McCombs School of Business, University of Texas at Austin, CBA 5.202
Austin, TX 78712
(512) 471-9454
(512) 471-0587 (fax)
Tim.Ruefli@bus.utexas.edu

William W. Cooper
Professor of Management, Accounting, and Management Science and Information Systems
Department of Management, McCombs School of Business
University of Texas at Austin, CBA 4.202
Austin, TX 78712
(512) 471-1822
(512) 471-3937 (fax)
cooperw@mail.utexas.edu

Richard Makadok
Associate Professor of Organization & Management
Goizueta Business School
Emory University
1300 Clifton Road
Atlanta, GA 30322
(404) 727-8639
(404) 727-6313 (fax)
Rich_Makadok@bus.emory.edu

Reuben R. McDaniel, Jr.
Charles and Elizabeth Prothro Regents Chair in Health Care Management
Department of Management Science and Information Systems
McCombs School of Business
University of Texas at Austin, CBA 5.202
Austin, TX 78712
(512) 471-9451
(512) 471-0587 (fax)
reuben.mcdaniel@bus.utexas.edu

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